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Contact

Talk to the team in Lakeside.

A real support team in Pokhara, not a call centre. Message us about a booking, a permit question or listing your business.

Fastest ways to reach us

Send us a message

We reply by email, usually within two hours between 7:00 and 20:00 Nepal time.

Your message

Find it under Profile, on each booking.

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When to expect a reply

WhatsAppAround the clock
About 15 minutes
Contact form and email7:00–20:00; overnight messages by 9:00
Within 2 hours
PhoneEvery day, 7:00–20:00
Answered live
Partner applicationsSunday to Friday
2 working days

Visit us

Phewa Lake at dusk, a short walk from our Lakeside office