Contact
Talk to the team in Lakeside.
A real support team in Pokhara, not a call centre. Message us about a booking, a permit question or listing your business.
Fastest ways to reach us
When to expect a reply
- WhatsAppAround the clock
- About 15 minutes
- Contact form and email7:00–20:00; overnight messages by 9:00
- Within 2 hours
- PhoneEvery day, 7:00–20:00
- Answered live
- Partner applicationsSunday to Friday
- 2 working days
Visit us

Pokhara office
Street No. 14, Lakeside-6, Pokhara 33700, Gandaki Province
Every day, 7:00–20:00
Kathmandu liaison desk
Mandala Street, Thamel, Kathmandu
Sunday to Friday, 9:00–17:00